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Customer Care at DuctNclean
Exceptional Customer Care, Every Step of the Way! Reliable service, honest communication, and a commitment to your satisfaction—experience the DuctNclean difference today!
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Exceptional Customer Care for Air Duct and Dryer Vent Cleaning in Raleigh
At DuctNclean, we take pride in serving Raleigh and the surrounding areas with a commitment to excellence in both service and support. Whether you’re reaching out for your first duct cleaning or are a loyal customer returning for maintenance, our goal is to make your experience seamless, informed, and satisfying.
Clean air and efficient systems start with a company that cares about more than just the job—we care about you. That’s why we’ve built a reputation as Raleigh’s trusted partner for duct and dryer vent cleaning, offering expertise, transparency, and unmatched customer care.
Duct N Clean were so responsive and came out the next day. I thought I had a simple dryer duct cleaning, but they found a massive clog. They didn’t leave until the ducts were dry and clean. It took them a couple of hours but they had to replace some duct work and really work hard to get the clog out. I would highly recommend Duct N Clean.
The Duct N Clean team were able to come out same day and did a great job cleaning my second floor dryer vent from the inside and outside. I would definitely use them again!
I had an amazing experience with DuctNClean! They were super professional, arrived on time, and did a thorough job cleaning our air ducts and dryer vent. I can already feel the difference in air quality less dust and no more musty smell. The team was friendly, explained everything clearly, and even gave us tips on maintaining our HVAC system. If you need air duct cleaning in Raleigh, I highly recommend them. Great service at a fair price.
Does not answer questions directly. When trying to understand his indirect responses he becomes upset. When trying to understand his statements, I asked him if I was understanding him correctly by asking was the concern that he was afraid that agitating my ducts would cause the ducts damage or tears, he responded by saying “I am in the business of doing duct cleaning and I am not afraid to clean a duct” which seems like an emotional and illogical response. I cannot play semantics on the difference between the word afraid or concerned. I know you clean ducts I am just making sure that I understand the concern.Find a business that can communicate a concern more precisely. Apparently, the person I spoke with was the actual owner.Update: The business responded to my review in a dismissive manner. The owner/employee (whoever I spoke to) chose not to explain to me his concern and reacted in an emotional manner rather than articulating the problem. We spent 5-10 minutes going back and forth because he wouldn’t answer if he was the company that came to my home. Choose another business.
A-1 service! Mike and his crew did an awesome job cleaning our heating and cooling system ducts. We also had our dryer duct cleaned. I HIGHLY RECOMMEND you having this done if you have not! Our air quality has improved significantly! The crew are professional and the prices are reasonable. Top notch company!
I was very satisfied with the work performance of Mike, Joe and Roy. They did a very good job on my air ducts and my dryer's vent that were in a very bad shape. I will definitely recommend family and friends to use this company.Sincerely,Ms. Lille
I can’t say enough good things about Home Air Solutions. They did a fantastic job cleaning out our duct work. All the guys were professional, friendly, and knowledgeable. They were thorough and stayed to complete the job well even though it turned out to be a much bigger and longer job than expected. I will certainly continue to use them in the future.
Super pleased with the service provided by Home Air Solutions. We just moved into our house and noticed that our air vents needed to be cleaned. I called on a Monday night and then came Tuesday morning to clean our vents, patch a few holes in our vents and run enzymes to prevent mold growth. They took their time, sent progress photos throughout the house, and walked us through a schedule for our filters, dryer maintenance and yearly maintenance to help our system. Highly recommend giving them a call!
I initially called for a laundry vent cleaning. While here, I got sold on a whole house air duct cleaning service! A week later, Mike and his crew serviced both my units, all my air vents, did a fog remediation, used UV lights and cleaned mold off my crawl space unit from standing water. Yikes! They went above and beyond for me! They sent me pics throughout the process. Clear communication about what they were doing and how it worked. My house smells amazing, and I can breath easier. Very grateful for their thorough work. They also left me with all the toys my kids had dropped in the floor vents over the years... I didn't know I needed this done, and I'm glad I did it. Highly recommend!
Why DuctNclean Is Raleigh’s Trusted Partner
When it comes to duct and dryer vent cleaning, choosing the right company can make all the difference. At DuctNclean, we offer more than just a service—we deliver peace of mind.
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Serving Raleigh and Surrounding Areas
At DuctNclean, we’re proud to call Raleigh home. From historic homes in Oakwood to modern builds in North Hills, our team is equipped to handle the diverse needs of properties throughout the area, we serve:
How We Support Our Customers
Our approach to customer care is all about making things easy for you. From the moment you contact us, you’ll see the difference in how we prioritize your needs.
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Step 1: Free Consultation
Wondering if duct or dryer vent cleaning is right for you? Call us for a free consultation. We’ll answer your questions and provide honest advice.
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Step 2: Easy Scheduling
We work around your schedule to find a time that’s convenient. Book online or give us a call to secure your appointment.
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Step 3: Professional Service
Our technicians arrive on time, fully equipped, and ready to get the job done right. We respect your home, ensuring everything is left clean and tidy.
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Step 4: Post-Service Care
After the service, we follow up to make sure you’re completely satisfied. We’ll also provide maintenance tips to help you keep your system running smoothly.
Customer Care Tips: Ensuring Your Satisfaction
Here are some ways we go the extra mile to keep our customers happy:
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Don’t settle for less when it comes to your home’s comfort and safety. DuctNclean is here to deliver top-notch customer care alongside expert duct and dryer vent cleaning services in Raleigh.